Return Policy
*For any returns please contact us on info@thenineseg.com email, or on our social media page within 7 days from receiving the order
* For returns/ exchanges will be charged for shipping fees based on your city and the rest of the money will be refunded to you.
* If at any rare cases you have a defect in the received item, you will have it exchanged or returned without charging you for any extra shipping fees
*If you paid for your order online using your credit card & would like to return the item & refund your money, your money will be refunded back to your credit card. Refund process will take 7-14 working days from the bank side.
* We can not refund the money in cash if you paid online through your credit card.
Please indicate the following information for any return/exchange:
1.Your Order #
2. The Item you would like to exchange or return
3. The new item/size you would like to receive instead